Linda Agyapong NP, Private Psychiatric Practice Policies

•  Sessions are by appointment only.
• New patient intakes are longer and must be completed before medication management.
• Telehealth and in‑person availability are defined at scheduling.

• Cancellations require at least 24 hours’ notice.
• Late cancellations and no‑shows may be charged a fee.
• Repeated no‑shows may result in discharge from the practice.

•  Payment is due at the time of service.
• Accepted forms of payment are specified by the practice.
• Patients are responsible for fees not covered by insurance.

• The practice may be self‑pay, in‑network, or out‑of‑network.
• Patients are responsible for verifying coverage and benefits.
• Superbills may be provided upon request if applicable.

• Medications are prescribed only after appropriate evaluation.
• Refill requests require advance notice during business hours.
• Controlled substances follow strict monitoring and refill rules.

• Telehealth services comply with state licensing laws.
• Patients must be physically located in an approved state at the time of the visit.
• A private, secure environment is required during sessions.

• Secure messaging is for administrative or brief clinical questions only.
• Email and text are not for emergencies.
• Response times are outlined by the practice.

• The practice does not provide 24/7 emergency coverage.
• Patients must use local emergency services or crisis lines for urgent concerns.
• For resources on suicide and crisis support in New York State, visit: http://suicidehotlines.com/newyork.html

• Patient information is protected under HIPAA.
• Releases of information require written authorization except as required by law.

• Care may be terminated for non‑payment, non‑adherence, or safety concerns.
• Appropriate notice and referrals will be provided when feasible.

Please be aware that this practice does not offer court evaluations or testimony and is not a forensic psychiatry practice. If my involvement in legal proceedings becomes necessary, it can significantly disrupt the therapeutic process, office operations, and impact other patients. Therefore, if you are involved in or expect to be involved in court proceedings, please inform me as soon as possible. Clients are accepted with the understanding that this practice will not participate in legal matters, including but not limited to child custody disputes, workers' compensation claims, and criminal cases. We do not provide legal opinions, conduct evaluations, or offer testimony in cases related to disability or child custody.